Instead of the "build, burn, build" model for feedback, leaders should use the Situation, Behavior, Impact model and clarify the type of feedback they are giving.

Are you looking for a simple system to help you clarify and achieve your goals with accountability? What if you could use that same system to help you lead your team?

Norms are about how we work together as a team and the culture we create as we get stuff done.

The idea that you need to turn your weaknesses into strengths is . . . balderdash.

Can you lead well if you are a “nice person”? Yes - but only if you follow these guidelines.

Don’t confuse “servant leadership” with “martyr leadership.”

Worn out and burn out are not the same thing. Here is how to tell the difference.