Feedback really is a gift. Do you know how to receive it that way?

Instead of the "build, burn, build" model for feedback, leaders should use the Situation, Behavior, Impact model and clarify the type of feedback they are giving.

The idea that you need to turn your weaknesses into strengths is . . . balderdash.

Can you lead well if you are a “nice person”? Yes - but only if you follow these guidelines.